Terms of delivery

- Delivery times

- Delivery zone

- Free delivery stage

- Cost

  1. Geographic zone

Products purchased via the Site can be delivered to the following countries: France, Belgium and the Netherlands

It is not possible to place an order for any delivery address outside this geographical area.

4. Shipping and delivery costs

Processing and shipping costs, which are additional to the sale price of the Product, will be notified to the Customer at the latest before the order is validated.

Delivery times are available on the Site as indicated below. Shipping costs are calculated according to the Products selected, the total value of the order and the delivery service chosen by the Customer.

Delivery times run from the date of order confirmation by NDI. If these delivery times exceed thirty days from the date of order, the sales contract may be cancelled and the Customer reimbursed.

Delivery will be made within the times indicated below. In the event of NDI's partner being out of stock, 15 days will be added to the delivery times below.

Shipping costs for delivery are as follows:

Home delivery :

  • 7.50€ for orders under 89€ incl. VAT
  • Free for orders over 89€ incl. VAT

Relay point delivery :

  • 5.99€ for orders under 89€ incl. VAT
  • Free for orders over 89€ incl. VAT

Average delivery times for items in stock are 3 to 7 working days for home delivery in mainland France. The carrier will inform the customer of the delivery date or time by email once the order has been placed.

In exceptional cases, and in order to ensure optimal delivery of orders, NDI reserves the right to use another conventional logistics provider. The customer will then be informed by e-mail to arrange a delivery date. No additional costs will be charged.

With the exception of deliveries to relay points, deliveries are made to the address indicated by the Customer, who remains solely responsible for any failure to deliver due to the communication of an incorrect address or insufficient information on the order.

When taking possession of the Products, the Customer must check the condition of the packaging and the Products to ensure that they are in good condition.

It is the Customer's responsibility to make any reservations or complaints he/she deems necessary, or even to refuse the parcel if it is obviously damaged on delivery.